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Comprehensive Error Rate Testing Program (CERT)
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CERT Other Useful Web Sites

Comprehensive Error Rate Testing Program
Other Useful External Web Sites

Note: The following links leave our web site. These links are not under the control of Medicare Services. They are provided as a convenience to you.

Government Health Care Sites

  • The Centers for Medicare & Medicaid Services (CMS), formerly the Health Care Financing Administration, is a federal program within the U.S. Department of Health and Human Services which administers the Medicare and Medicaid Programs.
    • CERT Program Overview
    • Medicare Program Integrity Manual, Chapter 12
    • CERT Error Rate Reports (Improper Medicare Fee-for-Service Payments Report)
    • CERT Request Letters and Contact Information
      A website has been established to allow providers to view and download samples of the four CERT Documentation Request Letters along with the Request for Additional Documentation Letter (formerly identified as a Tech Stop letter).

      Also located at this website, providers are able to view and update their medical record contact information including: provider name, point of contact for medical records, address, email address, phone and fax numbers to ensure medical record requests from the CERT Documentation Contractor (CDC) are sent to the appropriate individual. The website address is http://certprovider.org.

      Medicare providers can confirm that the CDC has the correct contact information by clicking on the Provider Address Directory link at the website location. On the Provider Address Directory page, the provider will enter their Medicare Provider Number to initiate a search for their contact information. If changes are needed to the listed information, providers can contact the CDC at 301-957-2380 or by clicking on the link to send the CDC an email with the updated contact information. If the provider is unable to locate their contact information in the CDC database, the provider is encouraged to submit the information to the CDC.

    • Medicare Learning Network
    • Provider Enrollment
    • Appeals Process
You can Email Us a Question About CERT.  The following email address has been setup for this purpose: ErrorRate@PinnacleBSI.com

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