Rhode Island Medicare Services: Part B Data Analysis Results

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Data Analysis Results

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Frequently Asked Questions	This section contains a listing of the most commonly asked question.
Modifier Flowcharts	One of the hardest things about coding your claims correctly is knowing when to use modifiers. Our Data Analysis area has developed these flowcharts to explain the proper usage of modifiers. These flowcharts are for the modifiers that we see cause the most problems. Use these flowcharts in conjunction with the information in the 2008 Indicators/Global Surgery Percentages/Endoscopies Newsletter to make proper decisions about when to use a modifier.
Front-End Denials Trend Top Denial Action Codes	This spreadsheet lists the top reasons claims were denied upon initial submission.
Provider Call Tracking	This spreadsheet indicates the number of calls received by customer service from Medicare providers on a monthly basis. The volume of calls is shown by a percentage and actual quantity.
Provider Written Inquiries	This spreadsheet indicates the number of written inquiries received by customer service from Medicare providers on a monthly basis. The volume of calls is shown by a percentage and actual quantity.
Beneficiary Call Tracking	This spreadsheet indicates the number of calls received by customer service from Medicare beneficiaries on a monthly basis. The volume of calls is shown by a percentage and actual quantity.
Beneficiary Written Inquiries	This spreadsheet indicates the number of written inquiries received by customer service from Medicare beneficiaries on a monthly basis. The volume of calls is shown by a percentage and actual quantity.