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 EDI Home > NPI Information
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NPI Information


The National Provider Identifier (NPI) is a Health Insurance Portability and Accountability Act (HIPAA) Administrative Simplification Standard. The NPI is a unique identification number for covered health care providers. Covered health care providers and all health plans and health care clearinghouses will use the NPIs in the administrative and financial transactions adopted under HIPAA. The NPI is a 10-position, intelligence-free numeric identifier (10-digit number). This means that the numbers do not carry other information about healthcare providers, such as the state in which they live or their medical specialty. Beginning May 23, 2007 (May 23, 2008, for small health plans), the NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered entities may invoke contingency plans after May 23, 2007, and guidance about contingency plans may be found in the Downloads section below.

If you are a health care provider who bills for services, you probably need an NPI. If you bill Medicare for services, you definitely need an NPI! Getting an NPI is easy. Getting an NPI is free. The first step is to get your NPI. If you delay applying for your NPI, you risk your cash flow and that of your health care partners as well.

Click on a heading below to expand or collapse that section for more information.

Common National Provider Identifier (NPI) Errors
  • Errors in Employer Identification Number (EIN): Providers that are organizations are required to report the EIN when they apply for an NPI. That EIN may also be the Taxpayer Identification Number (TIN). With the revised NPI Application/Update Form (CMS-10114) (effective July 10, 2007), organizations that are subparts will be required to report the legal business name (LBN) of their “parent” and the “parent’s” TIN. The applicant will continue to be required to report its EIN. If the EIN error is on the Medicare provider enrollment record, the provider should submit a CMS-855 to the Medicare contractor to correct it.
  • Invalid or incomplete data within the ‘Other Provider Identifiers’ section of the National Plan and Provider Enumeration System (NPPES) online application, such as:
    • The absence of the Medicare legacy number;
    • Not having the ‘Type’ listed as Medicare for a Medicare provider number; and/or
    • Reporting Medicare provider numbers that do not belong to the provider applying for the NPI and, therefore, should not be linked to the assigned NPI.
  • Reporting an Incomplete Identifier: Medicare providers/suppliers need to ensure that, if reporting their Medicare legacy identifiers to NPPES, they report the full identifier. This means that suffixes to the OSCAR/Certification Numbers are to be reported. If the full identifier is not reported, it will be impossible for Medicare to establish the linkage from the NPI to that particular Medicare legacy identifier when using NPPES data and the NPI crosswalk.
  • Having more than the Allowable Number of Legacy Numbers: At the present time, the NPPES can capture a grand total of 20 “Other Provider Identification Numbers.” While this adequately accommodates the majority of providers/suppliers, it does not accommodate all of them. NPPES will be expanded to capture more than 20 “Other Provider Identification Numbers” at a future date. Medicare providers/suppliers who have more than 20 Medicare legacy identifiers that need to be linked directly to the NPI to be assigned should contact their Medicare fee-for-service contractors to determine how best to inform those contractors of all of the Medicare legacy identifiers.
  • Listing Legacy Numbers that Do Not Belong to the Applicant: The provider/supplier should make sure that any Medicare legacy  identifier (s) (OSCAR/Certification Number, Provider Identification Number (PIN), Unique Physician Identification Number (UPIN), and National Supplier Clearinghouse (NSC) Number) entered in that field in NPPES are those that will need to be linked directly to the NPI to be assigned. That is, do not list in the “Other Provider Identification Numbers” section identifiers that belong to providers other than the one that is applying for the NPI.
Top Reasons provider claims are rejecting due to NPI/Legacy.
  1. Incorrect usage of rendering and group NPI. If you are a group, use your group NPI at the billing or pay-to-provider level. Rendering providers must always submit their individual NPI at the claim level or each detail line level.
  2. Rendering providers are not indicating the correct individual rendering provider number when applying for their NPI. This causes the crosswalk data to be incorrect. When the provider is associated with a group/clinic, they did not register their 9 digit rendering provider number with NPPES.  The provider will need to update NPPES with this information.
  3. Providers can go to the following site www.nppes.cms.hhs.gov  to verify how they enumerated and with what number. Providers can also correct and update information so that correct information may be received on the Medicare crosswalk.
  4. Providers are sending claims with the incorrect legacy number for group or individual. Providers should verify what numbers they have loaded within their practice management systems.
  5. Crosswalk issues are causing claims to reject. This can be due to many reasons provider name or entity name on NPPES is different than Medicare Provider Enrollment system. This will cause a provider’s name not to match on the crosswalk thus causing a claim to reject. Zip code, address, EIN or SSN, taxonomy codes, UPIN, or the Medicare legacy numbers on NPPES do not match the Medicare Provider Enrollment system, will cause claims to reject.
What can providers do to resolve the situation?
  1. Providers must verify that they are sending the correct NPI. If you are a group you must send your group NPI for the pay-to provider number.
  2. Make sure the rendering NPI is used in the 2310B, 2420A or Box 24j on the CMS 1500 claim form.
  3. It is imperative that providers review their Medicare H99 accepted and rejected reports daily. This is the best way to verify what is going on with your claims. This report is generated each night for that day’s claim submission. If you are not getting this report you will not know if your claims are rejecting. The report is put into the submitter’s mailbox each morning by 9:00AM on most days. If you use a billing agent or clearinghouse your report is sent to them. Contact them to receive this information.
  4. Once you have reviewed the Medicare H99, determine if you have claims rejecting due to one of the edit numbers listed in this document. Follow the guide lines next to the edit for a resolution. If you need additional help reading the Medicare H99 report, PDF Graphic download the Report User Guide.
  5. If your claims are rejecting due to crosswalk issues, verify the data on your most current 855 Provider Enrollment form compared to what you entered into NPPES. If data is different you can elect to complete an updated 855 or correct the data in NPPES.
  6. If a provider has not enrolled for EDI claims and will be doing so after 10/1/2007 they must put their pay-to NPI on the enrollment documents before they can be processed.
  7. For more details to assist you with NPI issues please refer to the following links.
     
Edits presently set to reject claims if the NPI/Legacy combinations are incorrect or not found on the Medicare crosswalk file.

These Edits are presently set to reject claims if the NPI/Legacy combinations are incorrect or not found on the Medicare crosswalk file. 
For reference purposes only, the chart below also has the corresponding box from the new paper claim form CMS-1500 version (08/05) that the primary providers’ Medicare PIN would have been submitted in.  Effective May 23, 2007 and later, the Medicare PIN would not be submitted in the shaded portions of boxes 33b and 24j.


Edit Number

Loop

Edit Description

Medicare PIN Placement On The New Paper Claim Form
 CMS-1500 version (08/05)

M340

2010AA- This is your billing provider number.

The NPI/Legacy combination does not match the Medicare NPI crosswalk.

Box 33b
This is the Medicare PIN in box 33b.  This is the shaded box and is clearly labeled with the letter b.  Qualifier 1C would be entered followed by one blank space and then the PIN of the billing provider or group.

M341

2010AB- This is your pay-to-provider number

The NPI/Legacy combination does not match the Medicare crosswalk.

Box 33b
This is the Medicare PIN in box 33b.  This is the shaded box and is clearly labeled with the letter b.  Qualifier 1C would be entered followed by one blank space and then the PIN of the billing provider or group.

M343

2310B – Claim level rendering provider number

The NPI/Legacy combination does not match the Medicare crosswalk.

Box 24i
ID qualifier 1C would be entered in the shaded portion of box 24i. 
Box 24j
The Medicare PIN would be entered in the shaded portion of box 24j for each service line billed.

M347

2420A- Detail line level rendering provider number.

The NPI/Legacy combination does not match the Medicare crosswalk.

Box 24i
ID qualifier 1C would be entered in the shaded portion of box 24i.
Box 24j
The Medicare PIN would be entered in the shaded portion of box 24j for each service line billed.

New Medicare Part B Informational Pre-pass Edits REF: JSM 4937-08007

Medicare Part B implemented 4 new informational pre-pass edits effective October 15, 2007.  The 4 new edits are M389, M390, M391 and M392.  The edits will appear on your Batch Detail Control Listing report (H99RAR04) as informational if your claims are submitted electronically without the primary providers’ NPI.  Primary providers are billing providers, pay-to providers and rendering providers. 

The chart below shows the specific loop and data element in the ANSI 4010A1 electronic format that the edits are validating along with the logic used to determine if the primary providers’ NPI was submitted.  For reference purposes only, the chart below also has the corresponding box from the new paper claim form CMS-1500 version (08/05) that the primary providers’ NPI must be submitted in.   The new CMS-1500 version (08/05) paper claim form does not have a corresponding box to indicate the XX qualifier.  The new edits are only used for electronic claims.  They are not used on paper claim forms. 

Edit

Loop

Data Element

Edit Logic

NPI Placement On The New Paper Claim Form
 CMS-1500 version (08/05)

M389

2010AA

NM108

The XX qualifier is not present in the NM108 data element for the billing provider. This means your NPI could not be identified for the billing provider.

Box 33a

Enter the NPI in box 33a.  This is the non shaded box and is clearly labeled with the letter a. 

M390

2010AB

NM108

The XX qualifier is not present in the NM108 data element for the pay-to provider. This means your NPI could not be identified for the pay-to-provider.

Box 33a

Enter the NPI in box 33a.  This is the non shaded box and is clearly labeled with the letter a. 

M391

2310B

NM108

The XX qualifier is not present in the NM108 data element for the claim level rendering provider. This means your NPI could not be identified for the claim level rendering provider.

Box 24j

Enter the NPI in the non shaded box for each service line billed.

M392

2420A

NM108

The XX qualifier is not present in the NM108 data element for the detail line level rendering provider.  This means your NPI could not be identified for each detail line level rendering provider. 

Box 24j

Enter the NPI in the non shaded box for each service line billed.

Do’s and Don’ts When Reporting “Other Provider Identification Numbers” in NPPES

For a Medicare physician or other practitioner applying for an NPI:

  • DO include your UPIN (if one was assigned) and your PIN when applying for an NPI.
  • DO NOT include the PIN of your group practice or clinic if you are affiliated with a group practice or clinic.

For a Medicare group practice or clinic applying for an NPI:

  • DO include your PIN
  • DO NOT include the PIN’s or UPINs of any of the members of the group practice or clinic.
Additional Resources

If you do not have an NPI, organizations and individual providers can obtain an NPI at www.nppes.cms.hhs.gov

PDF Graphic National Provider Identifier (NPI) - Tip Sheet - this document contains additional NPI information and tips.

As Medicare implements the NPI number into its systems, several enumeration and billing errors have been identified that may result in claim rejections. Please view the following document for detailed information. PDF Graphic National Provider Identifier (NPI) Informational Alert

CMS has a Web page dedicated to providing the latest NPI news for providers at www.cms.hhs.gov/NationalProvIdentStand/.

NPI Compliance Information



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